Phone systems that
just work
We handle everything — hardware, software, network, and support — so your team can focus on what matters most: caring for people.
Questions? Call us at 863.229.3099
Who we serve
Built for senior care, trusted by healthcare
We specialize in Home Instead Senior Care franchises and healthcare organizations — businesses where reliable communication isn't optional.
Senior Care Franchises
Home Instead and similar franchise operations need phone systems that coordinate caregivers, offices, and clients seamlessly.
Healthcare Organizations
Medical offices and care providers require enterprise-grade call management, recording, and compliance — without the enterprise headache.
What we handle
Everything, end to end
Most VoIP providers hand you software and walk away. We handle the whole stack.
Hardware & Software
We source, configure, and ship the exact phones and equipment your office needs.
Network Connectivity
We manage your phone network connectivity and monitor it around the clock.
Staff & Extensions
We set up every user, extension, and call routing rule — and update them when things change.
Call Recording
Enterprise call recording and monitoring for quality assurance and compliance.
Ongoing Support
Real support from real people. We pick up the phone because your team can't afford to wait.
Training & Guides
Written guides and video tutorials so your team is always confident using the system.
Why Convergent
Generic VoIP wasn't built for your business
Off-the-shelf VoIP providers give you software and a help ticket queue. We give you a dedicated team that knows senior care — and answers the phone.
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Specialized in senior care franchise operations -
Automatic failover so you never miss a critical call -
Family-operated — you speak to decision-makers, not a call center -
Clients in Florida and Tennessee trust us with their mission-critical phones
Automatic Failover
If your internet goes down, calls automatically route to a backup — no downtime, no missed contacts.
Call Analytics
Full call history, recordings, and reporting accessible from anywhere through your web dashboard.
Real Human Support
Call us and we answer. Every time. Because phone problems can't wait for a ticket queue.
Our team
Family operated. Personally invested.
When you work with Convergent, you're working directly with the people who built the system.
David Jensen
Chief Executive Officer
Brings decades of business operations experience and a hands-on approach to every client relationship.
Matthew Jensen
Chief Technology Officer
Architects and maintains the technical infrastructure that keeps your phones running without a hitch.
Stay in the loop
Get updates on VoIP best practices for senior care, product news, and tips from our team — no spam, ever.
Ready to simplify your phone system?
Let's talk about your office's needs. No sales pressure — just a straight conversation about whether we're the right fit.